Help Desk Articles

When HP Smart displays the “Printer status unknown” error, the app can’t communicate with your printer. Issues with your printer connection, firmware, or driver are often responsible for this error […]

Does Snapchat get stuck on a black screen on your smartphone? Does the app crash when launched? We’ll show you what to do when Snapchat doesn’t work on your iPhone […]

Logitech is one of the world’s most popular computer peripheral makers, and millions of their mice are connected to computers everywhere. So it’s no surprise that many people have issues […]

The left and right arrow keys on your keyboard might not work in Microsoft Teams if the app is buggy or outdated. Driver-related issues can also cause some keys to […]

Error code 905 prevents Android users from downloading apps and is reported to occur mostly when trying to download an app from the Google Play Store. Troubleshooting errors can be […]

Software exit codes should tell you what went wrong, but Minecraft’s Exit Codes rarely do that. When the game crashes with the “Exit Code: 0” message, you are left wondering […]

The Fire TV remote app lets you control any Fire TV streaming device from your smartphone. The app is easy to use and set up, but system glitches, outdated software, […]

The Zoom desktop client displays the “Error code: 5003” when it can’t connect to Zoom servers. Problems with the network connection or Zoom’s servers often cause this error. Here are […]

Does Discord disconnect and reconnect unexpectedly during video games or voice chats? Don’t worry—we’ll explain why that happens and what you can do to fix the problem in Windows 10 […]

There is a lot going under the hood of a Windows computer. Using the Event Viewer, it’s possible to track Windows processes, helping you diagnose pesky problems without an obvious […]

Your Chromebook’s keyboard may fail to register keyboard input if it’s dirty or water-damaged. Problems with your Chromebook’s operating system can also cause occasional keyboard failures. This article covers different […]

A recent Windows 10 Security update is causing printers shared over the network to throw the 0x0000011B error code. The good news is that the problem is easily fixable, and […]

Having trouble using the HBO Max app on your smartphone, smart TV, or streaming box/stick? Corrupt cache data, low device memory, and server outages are likely reasons the app isn’t […]

HBO Max is an excellent streaming service with many beloved TV shows and a ton of Warner Bros movies. Have something you want to watch, and know you won’t be […]

The killer feature of the Nintendo Switch is that it can, well, switch. It’s a handheld console that slots into a dock to turn it into a home console, and […]

Technically, Firmware is just a subset of Software, since the latter term includes each and every useful piece of code. In practice, however, the term software refers to a very […]

Instagram without filters would be like a Mcdonald’s without its Flurry machine, except in both cases, things always seem to be broken when you want them the most. Many Instagram […]